Shakehand with Life: 7 QC Tools and SPC Training 19-20 Nov.2015 @ Roca, Parryware: A Report

7 QC Tools and SPC Training @ Roca, Parryware 19-11-2015

It was a great experience for me to deliver "7QC Tools & SPC training" at company site Roca, Parryware, Alwar Rajasthan

7 QC Tools and SPC Training @ Roca, Parryware 20-11-2015

Roca is a Spanish company and an international brand, manufacturing different kinds of bathroom products across the world.

Parryware, India's leading manufacturer of bathroom products. In 2006 it entered into Roca corporation, Spain and became a Roca group subsidiary in 2008 and turned into wholly subsidiary of Roca group in 2011

Company is deeply concerned about the quality delivered in their product, hence organized the training program for two days at its manufacturing site Alwar, Rajasthan.

Mr. Narender Sharma with Mr. Avadhesh K Mishra

Mr. Narender Sharma with Avadhesh K Mishra

The Company intended to aware its staff regarding the 7 quality control tools and SPC, so that they can collect, and analyse the data to make continuous improvement in their respective work process.

The participants were from management, engineering, executive level and almost from every department so that quality can better be spread out in the daily life of the company culture.

The 7 Quality Control tools are highly effective in understanding current process, data collection, data presentation, data analysis, and control the process with use of statistical process control (SPC) technique.

I would like to pay my thanks to Mr.Francesc Recasens Brianso - Manufacturing Manager, and Mr. Ajay Sharma, Sr. Manager training and development, Roca, having chosen me for this opportunity.

I would like to pay my thanks to Mr. Avadhesh K Mishra-General Manager, Operations, Roca, for his gracious presence in the training .

Mr. Narender Sharma with Mr. Narayan Prasad

I can't move without paying my thanks to Mr. Narayan Prasad, and Mr. Pankaj Pathak for giving unconditional support, necessary arrangements for the training and making all arrangement for my transportation and accommodation which were really be praiseworthy.

Training was organized for two days 19th and 20th Nov. 2015.

Training started with speech of Mr. Avadhesh Mishra, regarding the importance of 7 QC Tools and SPC to the participants.

Then Mr. Prasad reminded all participants about the quality policy of the company and introduced me to all participants.

After this I had taken the charge to start the training. All participants were grouped into teams and suggested to choose a name for their team. First of all, I had given some questions to all participants for pre-assessment. Then I started with first module of training.

Mr. Narender Sharma while delivering training

Module I: 7 QC Tools

Mathematical definition of quality.
SIPOC
Process flow chart
Check sheet
Histogram
Pareto diagram
Cause and effect diagram
Scatter chart
Control Chart ( Mean chart, Range chart, P-chart, C-chart)

A 5 Min. practice exercise was given to every team after every tool.

Mr. Narender Sharma while delivering training

Before starting the 2nd module of training i.e. "statistical process control" A story "Statistics of Love" was shown to all participants to make them comfortable to understand the statistical concepts.

Module II: Statistical Process Control

What are the causes of variations?
Basic concepts of SPC
Concept of normal curve
Process capability analysis Cp and Cpk

Module III: Case Study

After lunch a case study was discussed to better understand the use of 7QC Tools and SPC for analysing and solving the real life problem like;

Define the problem
Business impact of the problem
Data collection and measurement
Analysis of data
Root cause finding and improvement
Control and sustain the improvement

Module IV:

Excel templates were installed to all available laptops, then all participants were trained to use and analysis of templates one by one

Mr. Narender Sharma while delivering training

Construction and analysis of Process flow chart
Construction and analysis of Check sheet
Construction and analysis of Histogram
Construction and analysis of Pareto chart
Construction and analysis of Cause and effect diagram
Construction and analysis of Scatter chart
Construction and analysis of Control chart
Process capability Cp and Cpk analysis template

Quiz

At the end of the day a quiz was organized to check the learning evaluation. The quiz was enjoyed by all participants.

Closing Remark

All participants deserve appreciation for their learning attitude and practising the course work responsibly and carefully.

Suggestions and Recommendations

Small projects should be started for continuous improvement using 7 QC tools and SPC in every department.
Departmental team needs to be created
The projects should be selected in concern with department head and considering the improvement opportunity
Trainer should be called at regular interval for consulting, data analysis, project report preparation, and motivating the team-mates for goal achievements.
Projects should be presented by its team after its successful completion to motivate others
Success of the project should be celebrated by the department along with rest of the company.

Report by

Narender Sharma

Training Facilitator

Call: 09468267324, 08684861131

E-mail: shakehandwithlife@gmail.com, narender@shakehandwithlife.in

Websites: www.shakehandwithlife.in, www.shakehandwithlife.puzl.com,